Making a Hotel Booking by Phone

When you call a hotel to make a room booking, make sure you have all the information you need: date of arrival, how many nights’ stay, date of departure, etc. Also make sure you know what sort of room you need (whether double, twin, single or suite).

Phoning tip: If you’re asking for information, saying “please” at the end will signal to the other person that you have finished speaking. It’s a good cue for them to answer with the information you need.

Example 1

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Example 2

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Example 3

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